Shipping & Returns
We ship all orders via standard shipping to the continental USA.
Items shipped to the continental USA will be delivered between 2-8 business days base on the shipping method which you choose .
Handling Time: 1-2Days
Most in-stock items ship within 24 hours of ordering; however, during special events order processing can take 2-4 business days. When your order ships, you’ll get an email with a tracking link. Tracking information can take 24-48 hours to update.
Any cancellation or reschedule made less than 3 hours will result in a 10% cancellation fee. The amount of the fee will be equal to 100% of the shipping fee , whichever is more.We ship out all our products in 2-3 days from Dover Warehouse .
Standard shipping fee will apply for all orders in the USA.
You are welcome to return every purchase within 30 days if not open, and the cost of the product fee will be refunded partially. (Not cover the shipping fee). We will charge 10% -15% of the order as the restocking fee.
If the product you return is broken,we could not issue the refund.
Please return items to:
Dover Warehouse: 2549 ROUTE 22 BLDG B Dover Plains NY 12522